LEGAL & COMPLIANCE
Privacy Policy
Last Updated: September 12, 2025
At CSS KRO, our core premise is trust. We understand that your academic writings, preparation schedule, and career ambitions deserve the highest standard of ethical handling. Below is our formal pledge and transparent policy regarding all user data.
1. Introduction & Overview
Welcome to CSS KRO (“we,” “our,” or “us”). We are committed to safeguarding the privacy of civil service exam aspirants using our digital preparation portal, past papers archive, and AI essay evaluation tools.
This Privacy Policy explains how we collect, use, process, and protect your information when you access our website (csskro.com) and related services. By using CSS KRO, you consent to the data practices described in this document.
2. Information We Collect
We collect information to provide and enhance your preparation experience:
- Account Information: When you register via email or Google OAuth, we store your email address, name (if provided), encrypted authentication identifiers, and account creation timestamp.
- Essay Submissions: Text, prompts, and topic titles submitted through our Essay Checker tool.
- Credit & Subscription Data: Records of your monthly evaluation credit quota, usage counts, subscription status (free or Pro), and transaction records.
- Usage Telemetry: Anonymized technical data such as browser type, operating system, and feature interaction metrics to ensure optimal platform performance.
3. Real-Time Essay Processing & Confidentiality
Your Essays Remain Your Sole Intellectual Property
We never publish, sell, distribute, or use your submitted essays to train public artificial intelligence models.
When you submit an essay for evaluation, the text is securely transmitted over TLS 1.3 encryption to our AI evaluation inference API solely for the purpose of generating instant scoring rubrics, linguistic feedback, and structural analysis.
Once analysis completes, the resulting feedback is transmitted directly back to your active browser session.
4. How We Use Your Information
Your data is utilized strictly for legitimate operational purposes:
- To authenticate your login and manage your 5 free monthly credits or Pro subscription limits.
- To generate detailed, FPSC-oriented diagnostic feedback on your submitted essays.
- To provide access to past examination papers, syllabus syllabi, and educational materials.
- To notify you about important syllabus revisions, FPSC announcements, or platform maintenance (only if you subscribe to alerts).
- To detect, prevent, and mitigate fraudulent usage or automated bot misuse of our evaluation APIs.
5. Trusted Third-Party Infrastructure
To provide robust, high-availability services, we partner with industry-leading cloud and infrastructure providers:
- Supabase: Enterprise PostgreSQL database, session management, and encrypted user authentication with strict Row-Level Security (RLS).
- Groq / LLaMA: High-speed AI inference engine executing structured grading rubrics under secure, isolated enterprise API endpoints.
- Vercel: Global CDN hosting and serverless computing infrastructure adhering to SOC 2 Type II compliance standards.
We do not sell, rent, or lease customer email lists or user identities to third-party advertisers.
6. Data Retention & User Rights
You maintain full sovereignty over your personal data:
- Right to Access & Portability: You can review your profile information, subscription tier, and remaining credits at any time from your account dashboard.
- Right to Rectification: You may update your profile details or reset your authentication credentials whenever necessary.
- Right to Erasure (“Right to be Forgotten”): You may request complete account deletion and database record purging by contacting our support desk.
7. Inquiries & Data Protection Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our data protection protocols, please reach out to:
Need clarification on any of our data terms?
Contact Support Desk